We use multiple companies for shipping.
Depending on the size of your order, we will use USPS, UPS, GLS, DHL or PostNL.
Undamaged, unused products can be returned within 14 days of arrival for a full refund minus shipping costs from and to the customer. Please contact us for instructions.
The company Chess-Steps is responsible for distributing and promoting the brand Chess-Steps, also known as 'The Steps Method' or 'de Stappenmethode'.
For questions or feedback, please e-mail firstname.lastname@example.org